Shipping policy
Preorder Shipping (for limited drops)
Preorder items are produced after the preorder window closes.
- Production (after preorder closes): 1–3 days
- Shipping time (U.S.): 9–14 days
- Estimated delivery: 10–17 days from the preorder close date
- Flat rate: Shipping is included in the price — no extra fees at checkout.
- Mixed orders: If your order includes both preorder and in-stock items, the order ships together once production is complete.
- Tracking: You’ll receive an email with tracking details as soon as your package ships.
Note: The 10–17 day timeline begins once the preorder window closes, not when you place your order.
Standard Shipping
Each SOE piece is made to order once your purchase is placed.
- Production: 1–3 days
- Shipping time (U.S.): 9–14 days
- Estimated delivery: 10–17 days from your order date
- Flat rate: Shipping is included in the price — no extra fees at checkout.
- Tracking: You’ll receive a confirmation email with tracking details once your order ships.
Currently, we ship within the U.S. only.